* Building clients profile - interview(s) to define your needs and requirements in the relocation process;

* Establishing clients criteria & preferences for their home search - definition of your wish list for the perfect property;
* Selection and advice on suitable areas - online research and outline of most suitable areas sent to you;
* Property Shortlist according to client's brief, requirements & budget - online and local search by Home to Home, and shortlist of best properties sent to you (up to 12 properties);
* Booking of viewings for shortlisted properties - viewing itinerary organised for you;
* Property viewing - Home to Home will either accompany you in person OR film the property during the viewings (live video call also available);
* Negotiation with estate agents on behalf of client - Home to Home will submit the offer on the chosen property, agree the contract and help you arrange the payment of the deposit and undergo the financial checks;
* Check In inventory and professional cleaning check done for the client;
* Property furnishing (as agreed/requested as an add on service);
* Collection of keys from estate agents.

* Advice and setting up of home utilities for client - electricity, gas, water, council tax, internet (broadband), cable TV, TV licence, home insurance,etc;

* Advice and setting up of personal registrations for client - bank account, Insurance Number (NI), GP (local doctors practice), NHS (National Health Service);
* Assistance and setting up of Private Health Insurance, personal insurance (please note we do not suggest the best insurance, only register the clients according to their choice);
* Accompanying client to any face-to-face appointments needed for any of the personal registrations.

* Interview with client for definition of school or childcare type, budget available and preferences of the family;

* Advice on school system and childcare provision in the UK;

* Selection and shortlist of most suitable schools/childcare providers in the residential area chosen by the client;

* Liaison with schools/childcare providers to check availability of places, application and waiting list processes on behalf of the client;

* Visits to schools/childcare providers arranged by Home to Home - we either accompany the family or complete the visits on their behalf;

* Completion of the admissions process on behalf of the client, securing a place for the child/children in the chosen education provider (please note that for more than one child there is an increase in the amount quoted below). 

* Consultation on day-to-day questions such as: where to buy certain items, what is the best supermarket, where to eat (restaurants and cafes), where to get certain items for the house, is it ok to drink tap water, suggestions of good hospitals /dentists /specialists;
* Unlimited questions answered for a month  

* Information requested is shared with clients via whatsapp (links, names of stores, restaurants, etc);
* Practical and cultural guidance offered to get our clients settled into their new routines.